At least 15 of the 20 bags of clay that I bought were riddled with small air bubbles which meant that they needed to be wedged thoroughly even for slab work. This added a lot of time to my production and was a real pain in the ass. I emailed deco pot and got a condescending response from Paul telling me to ‘kneed’ it a bit, but no offer for compensation or explanation. Obviously there has been an issue with production when pugging and de-airing the clay - this is a fault with the product. I’m an experienced potter but was given the brush off and treated like a complaining novice.
